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Hosted by Worthix + Officium Labs, the Customer Experience Socratic Webinar features the top voices of CX. Panelists will put on their philosopher hats (literally and figuratively) and dive into the future of customer experience. They will also discuss:

  • CX growth strategies - how to garner tangible results
  • Work models: remote vs. in-person vs. hybrid
  • How to effectively leverage technology

Moderator & Panelists

Moderator

Mary Drumond

CMO, Worthix

Panelist

Nate Brown

Chief Experience Officer, Officium Labs

Panelist

Annette Franz

Keynote Speaker & Author

Panelist

Dan Gingiss

Keynote Speaker, CX Coach & Author

Panelist

Shep Hyken

Customer Service & Experience Expert, Author & Keynote Speaker

Panelist

Justin Robbins

Communications Evangelist, Content Strategist, & Keynote Speaker
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