During the current global health crisis, patient experience is more relevant than ever. Healthcare leaders, like Hospital Israelita Albert Einstein (HIAE), are now focusing on improving the experience and reaping the benefits. 

Dr. Miguel Cendoroglo, MD, PhD, AMP of HIAE and Worthix CMO Mary Drumond discuss tangible steps to optimize patient experience during times of crisis and beyond. 

During this webinar, you'll learn :

  • How to establish and execute sustainable patient experience systems.
  • How culture can prepare you for unexpected circumstances.
  • How HIAE used artificial intelligence to keep up with rapidly evolving patient expectations.